Department of Natural Resources, Mines and Energy
Visit us at www.qld.gov.au to access forms, guidelines and general information on freehold title, land…

Visit us at www.qld.gov.au to access forms, guidelines and general information on freehold title, land transfers, land trusts and leasing Aboriginal and Torres Strait Islander land.
You can also contact us on:
Freecall: 1800 067 615
Email: [email protected]
Fax: (07) 4222 5595
William McCormack Place
Level 5, 5b Sheridan Street
Cairns QLD 4870
Postal address
PO Box 937
Cairns QLD 4870
For general enquiries, please contact the Resource community infoline on 13 71 07 or email [email protected].
Make a complaint about a mineral and energy resources activity
Visit us at www.business.qld.gov.au for information about explosives and fireworks safety, security and licensing requirements.
Table of Contents
Emergency response service and emergency complaints
- To make a complaint concerning immediate and urgent matters involving explosives (including fireworks and blasting) contact your local police.
- To report an accident or emergency contact the Explosives Hotline 1300 739 868.
General enquiries
For general enquiries 24/7 for any explosives related matter call 13 25 23.
Head office: Explosives Inspectorate
Contact head office about all licence renewals and explosive authorisations.
Level 19
275 George Street
Brisbane QLD 4000
PO Box 15216
City East QLD 4002
Phone: (07) 3199 8023
Email: [email protected]
Regional enquiries: inspectors and licensing
Contact your regional licensing officer about all new licences, licence amendments and notifications (e.g. blasting, import, export, fireworks).
Brisbane
Inspectors and licensing officers
Level 19
275 George Street
Brisbane QLD 4000
PO Box 15216
City East QLD 4002
Phone: (07) 3330 4171
Email: [email protected]
Rockhampton
Inspectors and licensing officers
25 Yeppoon Road
Parkhurst QLD 4701
PO Box 3679 Red Hill
North Rockhampton QLD 4701
Phone: (07) 4936 0187
Fax: (07) 4936 4805
Email: [email protected]
Townsville
Inspectors and licensing officers
Level 9
Verde Tower
445 Flinders Street
Townsville QLD 4810
PO Box 1752
Townsville QLD 4810
Phone: (07) 4447 9277
Email: [email protected]
Government magazines
Contact your relevant government magazine to discuss storage or other explosives activities.
Helidon
Phone: (07) 4612 9400
Fax: (07) 4612 9412
Email: [email protected]
Bajool
Phone: (07) 4934 6173
Fax: (07) 4934 6171
Email: [email protected]
Brookhill and Queerah
Phone: 0419 756 069
Fax: (07) 4055 4250
Email: [email protected]
Visit qld.gov.au for more information on fossicking in Queensland and to purchase fossicking licences and permits, or contact a Mines Assessment Hub.
For technical support when purchasing a fossicking licence online, please contact:
MyMinesOnline helpdesk
Phone: +61 7 3199 8133
Email: [email protected]
Visit us at www.business.qld.gov.au to access our geoscience resources and publications.
Geological information and sales enquiries
Email: Geological information hotline
Call 13 QGOV (13 74 68) during business hours.
Courier deliveries
Geological Survey of Queensland
Level 4
1 William Street
BRISBANE QLD 4000
Written enquiries
Geological Survey of Queensland
Department of Natural Resources and Mines
PO Box 15216
CITY EAST QLD 4002
QDEX
Email: QDEX enquiries
GeoResGlobe
Email: GeoResGlobe enquiries
Geophysical information
Email: Geophysics enquiries
Geochemical information
Email: Geological information hotline
Attention: Geochemistry support
Specific geoscience enquiries
Chief Government Geologist
Email: Geological information hotline
Attention: Chief Government Geologist
Coal Geoscience
Email: Geological information hotline
Attention: Geoscience Manager – Coal
Exploration Attraction
Email: Geological information hotline
Attention: Director – Exploration Attraction
Mineral Geoscience
Email: Geological information hotline
Attention: Geoscience Manager – Minerals
Petroleum and Gas Geoscience
Email: Geological information hotline
Attention: Geoscience Manager – Petroleum and Gas
Resource Planning
Email: Resource Planning enquiries
Attention: Manager – Resource Planning
For queries about Key Resource Areas in the State Planning Policy July 2014 and requests for extractive industry information such as production data, quarry locations and contact details.
Email: Resource planning information
Exploration Data Centre
Email: Exploration Data Centre (Zillmere)
Phone: +61 7 3096 6810
Fax: +61 7 3096 6817
68 Pineapple Street
ZILLMERE QLD 4034
The John Campbell Miles Drill Core Storage Facility (Mount Isa)
Email: Exploration Data Centre (Mount Isa)
Attention: Manager – Exploration Data Centre
Phone: +61 7 4743 0078
Mobile: +61 459 822 434
Fax: +61 7 4743 0156
Killara Crescent
Kalkadoon Industrial Estate
MOUNT ISA QLD 4825
PO Box 334
MOUNT ISA QLD 4825
Visit us at www.business.qld.gov.au to find out about health and safety requirements for Queensland’s mining industry.
Emergency
In case of a mine emergency, please use the following contact numbers.
- Mines Inspectorate: 07 3237 1696 (use only in emergencies – for incident reporting, call the region’s incident reporting contact number as listed below)
- Simtars: 07 3830 5564 or 1800 331 991
- Explosives emergency
General enquiries
Contact the general enquiries numbers or your local Mines Inspectorate office (see below).
- 13QGOV (13 74 68) within Australian
- +61 7 3328 4811 (+10 hours UTC) international callers
- Queensland Mines Rescue Service (QMRS) 07 4958 2244
Locations and staff
Mines Inspectorate head office
Head office
PO Box 15216
City East Qld 4002
Level 19, 275 George Street
Brisbane Qld 4000
Phone: (07) 3199 8001
Mineral mines and quarries (south region)
Brisbane office
PO Box 15216
City East Qld 4002
Level 19, 275 George Street
Brisbane Qld 4000
Phone: (07) 3330 4272
[email protected]
Incident reporting: (07) 3330 4273 (diverts to the on-call inspector)
Position title | Name | Phone | |
---|---|---|---|
Regional Inspector of Mines / Inspector of Mines (Electrical) |
Smith, Lionel |
[email protected] |
3330 4250 |
Principal Investigation Officer |
Barron, John |
[email protected] |
3330 4271 |
Principal Investigation Officer |
Jacobs, Mick |
[email protected] |
3330 4269 |
Senior Inspector of Mines (Occupational Hygiene) |
Farry, Jack |
[email protected] |
3330 4150 |
Inspector of Mines |
Heritage, Paul |
[email protected] |
3330 4137 |
Inspector of Mines |
Esterhuizen, Deon |
[email protected] |
3330 4254 |
Inspector of Mines (Electrical) |
Smith, Jon |
[email protected] |
3330 4251 |
Inspector of Mines |
Sur, Asok |
[email protected] |
3330 4255 |
Inspector of Mines |
Vinnicombe, Jacqui |
[email protected] |
3330 4256 |
District Workers’ Representative |
Riches, Murray |
[email protected] |
3330 4265 |
Coal mines (south region)
Rockhampton Regional office
PO Box 3679
Red Hill, Rockhampton Qld 4701
25 Yeppoon Road
Parkhurst Qld 4702
Phone: (07) 4936 0184
[email protected]
Incident reporting: 1300 882 096 (diverts to the on-call inspector on weekends and adjoining public holidays – typically from 4pm Fridays until 8am Monday)
Position title | Name | Phone | |
---|---|---|---|
Regional Inspector of Coal Mines |
Bulger, Cres |
[email protected] |
4936 0195 |
Senior Inspector of Coal Mines |
Poynter, Kevin |
[email protected] |
4936 0125 |
Inspector of Mines |
Callinan, Graham |
[email protected] |
4936 0119 |
Inspector of Mines |
Randolph, Neil |
[email protected] |
3810 6382 |
Inspector of Mines |
Kahl, Theo |
[email protected] |
4936 0127 |
Inspector of Mines (Electrical) |
Atkinson, Neville |
[email protected] |
4936 0130 |
Inspector of Mines (Electrical) |
Sullivan, Paul |
[email protected] |
4936 0117 |
Inspector of Mines (Mechanical) |
Hurley, Pat |
[email protected] |
4936 0141 |
Inspector of Mines |
Crisp, Laurie |
[email protected] |
4936 0194 |
Inspector of Mines |
Royes, Mark |
[email protected] |
4936 0120 |
Inspector of Mines (Electrical) |
Napper, Greg |
[email protected] |
4936 0193 |
Principal Investigation Officer |
Tolhurst, John |
[email protected] |
4936 0116 |
Mineral mines and quarries (north region)
Townsville District office
PO Box 1752
Townsville Qld 4810
Verde Tower
Level 10, 445 Flinders Street
Townsville Qld 4810
Phone: (07) 4447 9248
[email protected]
Incident reporting: (07) 4447 9282 (diverts to the on-call inspector)
Atherton office
PO Box 210
Atherton Qld 4883
25 Mabel Street
Atherton Qld 4883
Phone: (07) 4095 7023
[email protected]
Coal mines (north region)
Mackay office
PO Box 1801
Mackay Qld 4740
Level 5, 44 Nelson Street
Mackay Qld 4740
Phone: (07) 4999 8512
[email protected]
Incident reporting: 1300 882 096 (diverts to the on-call inspector on weekends and adjoining public holidays – typically from 4pm Fridays until 8am Monday)
Position title | Name | Phone | |
---|---|---|---|
Regional Inspector of Coal Mines |
Smith, Stephen |
[email protected] |
4999 8510 |
Inspector of Mines (Mining) |
Brown, Paul |
[email protected] |
4999 8501 |
Inspector of Mines (Mining) |
Brennan, Keith |
[email protected] |
4999 8503 |
Inspector of Mines (Occupational Hygiene) |
Djukic, Fritz |
[email protected] |
4999 8504 |
Inspector of Mines (Mechanical) |
Kennedy, Matthew |
[email protected] |
4999 8542 |
Inspector of Mines (Mechanical) |
Scully, Michael |
[email protected] |
4999 8506 |
Inspector of Mines |
Nugent, Geoff |
[email protected] |
4999 8545 |
Inspector of Mines (Mining) |
Brownett, Malcolm |
[email protected] |
4999 8509 |
Inspector of Mines |
Keane, Rod |
[email protected] |
4999 8546 |
Inspector of Mines (Electrical) |
Lydon, Mark |
[email protected] |
4999 8505 |
Principal Investigations Officer |
Smith, Andrew |
[email protected] |
4999 8513 |
Mineral mines and quarries (north west region)
Mount Isa office
PO Box 334
Mount Isa Qld 4825
13 Isa Street
Mount Isa Qld 4825
Phone: (07) 4747 2158
[email protected]
Incident reporting: (07) 4745 4117 (diverts to the on-call inspector)
Visit us at www.business.qld.gov.au for more information about applying for a resource authority. You can also lodge and track the progress of most applications online through MyMinesOnline.
For general enquiries contact the relevant assessment hub.
Mineral Assessment Hub
The Mineral Assessment Hub administers mineral mining permits. These include mining leases, mineral development licences, exploration permits and prospecting permits.
Mining claims and mining leases for opal, gemstones, corundum or other precious stones are administered by the Small Scale Mining Assessment hub.
Level 9, 445 Flinders Street
Townsville QLD 4810
PO Box 1752, Townsville QLD 4810
Phone: (07) 4447 9230
Email: [email protected]
Coal Assessment Hub
The Coal Assessment Hub and administers all coal mining permits. These include mining leases, mineral development licences, exploration permits and prospecting permits.
Corner of Bruce Highway and Yeppoon Road
Parkhurst QLD 4701
PO Box 3679, Red Hill QLD 4701
Phone: (07) 4936 0169 Fax: (07) 4936 0375
Email: [email protected]
Petroleum Assessment Hub
The Petroleum Assessment Hub administers all petroleum, gas and geothermal authorities.
1 William Street
Brisbane QLD 4000
PO Box 15216 City East QLD 4002
Phone: 07 3199 8118
Email: [email protected]
Small Scale Mining Assessment Hub
The Small Scale Mining Assessment Hub administers all mining claims and mineral mining leases for opal, gemstones, and corundum or other precious stones predominately located in the Quilpie, Emerald and Winton districts.
99 Hospital Road
Emerald QLD 4720
PO Box 245, Emerald QLD 4720
Phone: (07) 4987 9350
Email: [email protected]
District offices
Quilpie District Office
Court House
Buln Buln Street
Quilpie QLD 4480
PO Box 29, Quilpie QLD 4480
Contact the relevant Assessment Hub for enquiries
Dalby District Office
30 Nicholson Street
Dalby QLD 4405
PO Box 589, Dalby QLD 4405
Contact the relevant Assessment Hub for enquiries
Emerald District Office
99 Hospital Road
Emerald QLD 4720
PO Box 245, Emerald QLD 4720
Contact the relevant Assessment Hub for enquiries
Winton District Office
Court House
Vindex Street
Winton QLD 4735
PO Box 230, Winton QLD 4735
Contact the relevant Assessment Hub for enquiries
Mount Isa District Office
13 Isa Street
Mount Isa QLD 4825
PO Box 334, Mount Isa QLD 4825
Contact the relevant Assessment Hub for enquiries
Charters Towers District Office
Tropical Weeds Research Centre
27-43 Natal Downs Road
Charters Towers QLD 4820
PO Box 62, Charters Towers QLD 4820
Contact the relevant Assessment Hub for enquiries
Mareeba District Office
28 Peters Street
Mareeba QLD 4880
PO Box 156, Mareeba QLD 4880
Contact the relevant Assessment Hub for enquiries
Georgetown District Office
Court House
High Street
Georgetown QLD 4871
PO Box 28, Georgetown QLD 4871
Contact the relevant Assessment Hub for enquiries
Fossicking
For enquiries on Fossicking in Queensland, please contact a Mines Assessment Hub.
For technical support when purchasing a fossicking licence online, please contact the MyMinesOnline helpdesk on Phone: +61 7 3199 8133 or Email: [email protected]
Visit us at www.business.qld.gov.au to find out about native title obligations for mining and resources.
Native Title Services
The Queensland Government’s Native Title Services is the first point of contact to advise you on land that may be subject to native title and inquiries about the native title process for mining and petroleum authorities.
Email: [email protected]
Phone: (07) 4936 0138
PO Box 15216
Brisbane QLD 4002
National Native Title Tribunal
The National Native Title Tribunal (NNTT) is an independent body set up under the Native Title Act. The NNTT is not a court and doesn’t decide whether native title exists. It makes decisions regarding whether ‘future acts’ can proceed and mediates negotiations.
For more information, see the NNTT website.
Visit us at www.business.qld.gov.au to find out about health and safety requirements for Queensland’s petroleum and gas industry.
For gas emergencies call 000 and the emergency contact numbers displayed at the incident location.
Consumer enquiries
The Petroleum and Gas Inspectorate does not regulate petrol, diesel or the price of fuel. For more information about fuel pricing, or to make a complaint, please visit the government’s Consumer rights website.
For information and enquiries about non-fuel gases (acetylene, medical gases, etc.) please visit the Work Health and Safety Queensland website.
Gas use, safety and general enquiries
Visit our gas safety website or email [email protected].
Gas work licence and authorisations, certificate book and plate orders
Visit Business Queensland to apply for a gas work licence or authorisation, order books or plates, or to find more information. For licensing or authorisation enquiries, contact us Monday to Friday, 8.30am to 4.30pm.
Email: [email protected]
Phone: (07) 3330 4249
Technical enquiries, complaints and compliance matters
View technical and compliance information about operating plant or gas work. For other enquiries contact your nearest regional office, Monday to Friday, 8.30am to 4.30pm.
View a map of local government areas in Queensland (PDF, 891KB) and refer to the following information for the relevant region contact details.
Southern Region
Includes the local government areas of Brisbane, Gold Coast, Logan, Scenic Rim, Ipswich, Redland, Somerset, Lockyer Valley, Southern Downs, Toowoomba, Western Downs, Goondiwindi, Maranoa, Balonne, Murweh, Paroo, Quilpie and Bulloo.
Email: [email protected]
Phone: (07) 3330 4241
Northern Region
Includes all other local government areas between Moreton Bay and Cook Shire (including Torres Strait) and all areas to the west.
Email: [email protected]
Phone: (07) 4936 0188
Prescribed incident notification and fuel gas emergencies
Operators and persons in control of a business or undertaking are required to report prescribed incidents at operating plant or involving gas-related devices to the Petroleum and Gas Inspectorate.
Report by phone (immediately): 1300 910 933 (24 hours, 7 days a week)
Report using the online form (within 2 business days of incident).
Office of the Chief Inspector
For statewide matters relating to legislation, policies, strategic issues, or the operation of the Inspectorate contact us Monday to Friday, 8.30am to 4.30pm.
Email: [email protected]
Phone: (07) 3199 8027
Visit us at www.qld.gov.au to access forms, application guides and information about lodging your application and payment options.
Contact your nearest business centre, below, to arrange of pre-lodgement meeting.
For lodgement enquiries, please contact:
Email: [email protected]
Phone: (07) 4447 9179
Visit us at www.business.qld.gov.au to access standards, forms, calibration baselines and other surveying information.
Submission of survey plans and records
To submit Form 6 or PSM maintenance forms not associated with a plan submission, email [email protected].
For GNSS enquiries, email [email protected].
To deposit or submit copies of survey plans, survey records or to request surveying advice, please email the relevant surveying group below.
Surveying group | |
---|---|
Beenleigh, Brisbane, Bundaberg, Caboolture, Ipswich, Maryborough, Nambour, Robina, Toowoomba |
[email protected] |
Mackay, Rockhampton |
[email protected] |
Cairns, Townsville |
[email protected] |
Legislation and policy
For enquiries about surveying legislation and policies, contact:
Survey Integration
Land and Spatial Information
GPO Box 2454
Brisbane QLD 4001
Email Director of Surveys
General survey enquiries
Do a titles search online
Buy current property titles searches and survey plans online.
Enquiries
Please note that the Titles Registry does not provide legal or conveyancing advice. You should contact a legal professional for personalised advice.
Lodgements
You can lodge your documents at the business centres indicated below. Please make sure you arrive early enough to finalise your lodgements before closing time.
Members of the public can post their lodgement to:
Brisbane Titles Registry Office
GPO Box 1401
BRISBANE QLD 4001
Visit our website for information about this year’s statutory land valuations and the Valuer-General’s property market movement report.
For other valuation enquiries, phone us during business hours on 13 QGOV (13 74 68) (in Australia) or +61 7 3022 0001 (from overseas), or contact your local business centre.
Visit us at www.qld.gov.au for information about vegetation maps, codes, development approvals and how to obtain vegetation clearing approvals.
For enquiries and appointments:
Visit us at business.qld.gov.au to access forms, application guides, maps and data.
Applications and payments
To arrange a pre-lodgement meeting, please contact your closest business centre (see below).
You can lodge all your water-related applications by email to [email protected]. Find out more about lodging your water application.
Other enquiries
Emergency |
For life-threatening emergencies or critical situations phone 000. For emergency help with storm damage or floods, contact the State Emergency Service (SES) or phone 13 25 00. |
---|---|
Dam safety |
Call 000 if there is imminent threat to life. If you have concerns over the safety of a water dam, email [email protected]. |
Water restrictions |
For information on current SEQ water restrictions contact your local council |
Water monitoring data requests |
Email [email protected] |
Supply and billing enquiries, leaks |
Contact your water retailers – contact details are on your water bill |
Complaints and disputes |
For unresolved complaints about your water supplier, contact the Energy and Water Ombudsman |
Visit the initiatives page for more information about energy initiatives and programs.
Department contacts
For energy and biofuels enquiries, contact 13 43 87 during business hours.
Emergency contacts
- For life-threatening emergencies or critical situations phone 000.
- For help with storm damage or floods, contact the State Emergency Service (SES) or phone 132 500.
Electricity
For emergencies or loss of electricity supply, contact your energy distributor:
Gas leaks
In case of a suspected gas leak (i.e. reticulated or piped gas, not gas cylinders) contact the gas distribution network for your area:
- Australian Gas Networks phone 1800 427 532 – Brisbane CBD and northern suburbs, Ipswich, Gladstone, Rockhampton, Bundaberg, Maryborough and Hervey Bay.
- Allgas Energy phone 1300 763 106 – Southern Brisbane suburbs, Gold Coast, Toowoomba and Oakey.
- Customers in Roma and Dalby contact your local governments:
- Maranoa Regional Council phone 1300 007 662
- Western Downs Regional Council phone 1300 268 624.
Supply and billing
Electricity
For electricity supply and billing enquiries, contact your energy retailer (find their contact details on your energy bill).
Gas
For gas supply and billing enquiries, contact your gas retailer (find their contact details on your gas bill).
Complaints and disputes
For unresolved complaints about your electricity or gas supplier contact the Energy and Water Ombudsman.